Refund & Cancellation Policy

Last Updated: 16 October 2026

At Plankro, customer satisfaction and transparent service are our highest priorities. This policy covers earlier Plankro Pro subscriptions (₹199/month). Plankro no longer sells subscriptions; planning is free.

1. 7-Day Money-Back Guarantee

We offer a 7-day refund policy under the following qualifying conditions:

• Double Billing or Charging Error: Duplicate payment for the same subscription period.
• Technical Non-Delivery: Inability to access Plankro Pro features due to system failure that cannot be resolved by support.

2. Refund Processing Time

Once a refund claim is approved by our team:

• Refunds are processed within 5 to 7 business days.
• The amount is credited directly back to the original payment source (UPI, Credit/Debit Card, or Netbanking) used during checkout via our payment partner, Razorpay.

3. Subscription Cancellation

New Plankro Pro subscriptions are closed. Planning is free. Existing subscriptions may continue billing until cancelled. Email support@plankro.com to check your subscription status or request cancellation. Include your account email and, if available, your Razorpay payment ID. Closing new subscriptions does not automatically cancel an existing subscription.

4. How to Submit a Refund Claim

To request cancellation, claim a refund, or report a billing issue, email us with your account email and any available payment details: