Refund & Cancellation Policy

Last Updated: July 2026

At Plankro Date Planner ("Plankro"), customer satisfaction and transparent service are our highest priorities. This policy outlines the refund and cancellation guidelines for the Plankro Pro subscription (₹199/month).

1. 7-Day Money-Back Guarantee

We offer a 7-day refund policy under the following qualifying conditions:

• Double Billing or Charging Error: Duplicate payment for the same subscription period.
• Technical Non-Delivery: Inability to access Plankro Pro features due to system failure that cannot be resolved by support.

2. Refund Processing Time

Once a refund claim is approved by our team:

• Refunds are processed within 5 to 7 business days.
• The amount is credited directly back to the original payment source (UPI, Credit/Debit Card, or Netbanking) used during checkout via our payment partner, Razorpay.

3. Subscription Cancellation

You can cancel your Plankro Pro subscription at any time. Upon cancellation, you will retain access to Pro features until the end of your current billing cycle. No further automatic charges will occur.

4. How to Submit a Refund Claim

To request a refund or report a billing issue, please email us with your payment details: